Problem Solving – This online workshop focuses on the understanding of effective problem-solving skills. The program will focus particularly on Root Cause Analysis.

• • Understanding some useful problem skills and tools.
• • The problem-solving loop or process.
• • Problem solving tools
• • Implementing the process – managing people and the use of project teams.

Problem-Solving skills include swiftly recognising the underlying problem and executing a solution. It is one of the critical skills that every company seeks in job applicants because individuals holding these skills tend to be self-reliant in their day-to-day functioning.

Why do managers need to have problem-solving skills? Finding the best solutions to problems in the workplace is very important as it helps employees to succeed. Efficient management and problem-solving means that teams can be managed properly, and each team member will know exactly what is expected of them.